Privacy Policy

1. Introduction

Card Connect ("Company", "we", "us", "our", or "our Company") operates the cardconnect.in website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

First name and last name
Email address
Mobile number
Postal address
Income information
Employment details
Credit score information (with your consent)
Banking information

Usage Data

We may also collect information about how the Service is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. Use of Data

Card Connect uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical and security issues
To provide you with news, special offers and general information
To match you with suitable financial products
To share with partner banks for credit card and loan applications

4. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We implement:

SSL/TLS encryption for all data transmission
Secure databases with access controls
Regular security audits and testing
Compliance with RBI guidelines for financial data protection
Restricted access to personal information based on job requirements

5. Sharing of Data

We do not share your personal information with third parties except in the following circumstances:

With Banks and Financial Institutions: When you apply for a credit card or loan, we share your information with relevant banks for processing your application
With Service Providers: We may share data with third-party service providers who assist us in operating our website and conducting our business
For Legal Reasons: When required by law or in response to valid requests from authorities
With Your Consent: We will share data when you have explicitly given us permission to do so

6. Data Retention

Card Connect will retain your Personal Data only for as long as necessary to provide you our Service or for legitimate and essential business purposes. The retention period may extend beyond the termination of our relationship with you if necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the following rights regarding your personal data:

Right to Access: You have the right to request access to the personal data we hold about you
Right to Rectification: You have the right to request correction of inaccurate personal data
Right to Erasure: You have the right to request deletion of your data, subject to certain exceptions
Right to Object: You have the right to object to processing of your personal data for marketing purposes
Right to Data Portability: You have the right to request a copy of your data in a structured, commonly used format

8. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected Personal Data from a child under age 18 without verification of parental consent, we take steps to remove such information and terminate the child's account.

9. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

10. RBI and Legal Compliance

Card Connect complies with:

Reserve Bank of India (RBI) guidelines on data protection
Payment Card Industry Data Security Standard (PCI DSS)
Information Technology Act, 2000 and Rules thereunder
All applicable data protection and privacy laws

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@cardconnect.in

Phone: +91 9036324123

Data Protection Officer: dpo@cardconnect.in

Address: 1st floor, Prema Narayana Enclave, Plot No: 6 at 4th A Cross, Outer Ring Rd, B Channasandra, Kasturi Nagar, Bengaluru, Karnataka 560043